Air India — no working helplines for refund of failed payment transaction

While I was booking my ticket, I paid the amount of Rs.3224 through UPI via Google Pay. Unfortunately the request failed and the ticket didn't get booked, but I still ended up losing my money.
So I went through the entire booking process again and booked my ticket.

I contacted all the given phone numbers under customer care support but none of them work. I also sent an email to [protected]@airindia.in but got no response.

I want my money back as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Air India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3154
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information