Air India — non refund for cancelled flight

Address:

QRTS NO-21/3B, HALDIA TOWNSHIP, Purba Medinipur, West Bengal, 721607

This is to inform you that the Flight booked by me for the dated 22 December 2019 from CCU to TEZ was cancelled in advance i.e, on 2nd December 2019 due to Operational reason. My eticket no. is[protected] bearing the name HEMABRATA MANDAL. I have contacted customer care Executives since 2nd December 2019 and also written mail to ecommerce department a number of time regarding the refund of ticket. But it is a matter of great concern that there is no response. Kindly expedite the refund process.