Air India — Non refund of airfare by air india

Address:

395005

Dear sir my compait details are as under,

1 ) I booked Air ticket from Delhi to Surat on dated 2/5/2016 at New Delhi through Make my trip online.
2) My flight was scheduled at 17:45 Hrs from Delhi airport.
3) My booking reference no is NF[protected]P01 Fare : 7562/-
4) Due to traffic jam I reached at airport on 17.10 PM and long queue was there for boarding pass. I reached at boaring counter at 17:27 PM
5) At counter I was declared as late comer and no refund shall be given to me as per Air India official.

Complaint : As I reached at site late but still departure of flight was having more than half hr evenafter they have not listed my request.
I had to return by train in General compartment with huge harrassment.I went to station by special taxi which also took 500 Rs charge Moreover mental and physical harrassment which I suffered is beyond explaination.

I request you to help me in getting refund along with other losses which I suffered.
If you need any other information please feel free to ask me.
Regards,
GOVIND GAGRANI
[protected]/[protected]
Mail ID [protected]@yahoo.com