Air India — open fraud - no reduction of 50% senior citizen for domestic flight

Address:392015
Website:www.airindia.in

Dear sir,

I have tried to book domestic flight ticket, through air india website, for delhi to vadodara for 04-oct-2017 on[protected]. However. After selecting concessionary fare for senior citizen, the economy class ticket costs rs.4676. Without senior citizen concession, normal ticket, flight ticket cost for economy class costs rs. 4206!!!.

So where is the 50% discount???

I called customer care [protected] immediately, however they tried to made me understand that after 50% senior citizen concession, the flight cost rs. 4676... Does air india not knowing the simple math?

Also customer care executive told me that this price is for special economy class!!! Wow!!! Original price was @ 9000 for senior citizen.

However on goibibo and on air india flight normal ticket was quoting as rs.4206.

So this 50% senior citizen concession is to fool the people and illusionary advertisement.

Request you to clarify the the scheme and take the proper actions against such open fraud.

Regards,
Yogesh m patel
Mob: [protected]
Gujarat
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Air India customer support has been notified about the posted complaint.
Sep 25, 2017
Updated by yog patel
Also Customer care have not give any proper guidance for complaint this misselling .
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