Air India — Refund amount for cancellation of ticket not credited to Bank Account

Address:

Air India

I have booked an air ticket through your authorized air travel agent- Easemytrip for your airline flying between Delhi to BANGALORE on 04th Dec 2020 at 5:35, due to unavoidable circumstances, I could not undertake the travel and hence, had to cancel the ticket on Jan 02nd 2020 ( Attached the cancel request documents). It has been more than 3 weeks since I had cancelled the tickets and I am still awaiting a refund approval from your end. The payment for these tickets were made through a credit card and the same is due on Dec 24th 2020. I request you to please approve the refund claim and refund the balance amount to my credit card account. Thanks.