Air India — Refund for normal flight cancellation

Hi Team,
I booked ticket via yatra and cancelled my flight.
Now its 3 month and i am still awaiting refund . This service is disappointing as well as frustrating.
Trust me i am not going to use yatra in my life due to this pathetic experience.

But even after several follow ups you are not resolving the issue and not refunding the amount.

I chased with air india via call and email but frustration continues. They are asking me to contact you for follow up and status.

But a renowned company like yours is doing harrassment to users is unacceptable.

Refund application number [protected]

Passenger Name :- Zia Faridi
Travel Date 10th July Frankfurt to New Delhi
Travel Date 02nd August New Delhi to Frankfurt

Ticket Number:-098-[protected]