Air India — refund of rs 50490/- for the decline sell of tickets.

Dear sir,

I have purchased tickets from air india counter at terminal 3 of igi air port through debit card and has been swiped in hdfc bank's swipe machine. However, i am furnishing the details as required by you:
1. Flight number - ai764 - delhi to kolkat n s c bose air port
2. Date of purchase - 12th oct'2017 at about 3 o'clock (Economy class).
3. Date of journey - 12th oct'2017.
4. Name of passengers : a. Mr. Anandamoy ghosh hajra
B. Mrs. Sikha ghosh hajra
C. Mr. Sabyasachi bhattacharya
D. Mrs. Anita bhattacharya
E. Mr. Sugata basu
F. Mrs. Kalyani banerjee.

7. Transactions took place at the time of purchase : rs. 50490/= vide batch no.000568 invoice no.018344 reference no.[protected] for rs.50490 which was wrong and excess and void the sale of ticket. Subsequently again swipe the debit card and debited rs.48690/= and issued the tickets. Hence, i request you to arrange to refund rs.50490/= which has been wrongly debited.

Please look into the matter at the earliest as i have sent number of mails to ecommerce and call. [protected]@airindia.in. Till date matter has not been resolved. Please help to get back the fund for my daily needs.

Thanking you,

Anandamoy ghosh hajra