Air India — Reg: case #[protected] flight disruption

Address: GBI-301, One Rise Appartments, Sector 99, Mohali

Dear MMT Team,

I am persuing for refucd of following flight cancelation. Kindly process the same and confirm

Regards
Vikas Nijhawan
[protected]

From: "vikas nijhawan"[protected]@rediffmail.com
Sent:Tue, 27 May 2025 08:48:33 +0530
To: [protected]@gommt.com
Subject: Re: Reg: Case #[protected] Flight Disruption : Others [ thread:2FkjVC-dJ6eP1T3Z0Dc7BgA: ]
Dear MMT Team

Awaiting your revert for refund processing

Regards
Vikas Nijhawan
[protected]

Sent from Rediffmail using iOS

From: "vikas nijhawan"[protected]@rediffmail.com
Sent:Tue, 20 May 2025 13:01:09 +0530
To: [protected]@gommt.com
Subject: Fw: Fw: Reg: Case #[protected] Flight Disruption : Others [ thread:2FkjVC-dJ6eP1T3Z0Dc7BgA: ]
Dear MMT team,
>
>Refer to below mail, as I have booked flight from Chandigarh to Pune on 11th May, 25 via delhi for my daughter Purvanshi Nijhawan through Make my trip. Then after that, I have recieved confirmation from Air India that Chandigarh airport is closed on that day because o[censored]nforeseen situation. That’s why I have to pick flight from Delhi by taking taxi and I have raised request to air India for refund fare from Chandigarh to delhi flight AI-2982. Air India immediately shared the response against my request ID[protected] through mail that MMT can raise refund n given back to you. Kindly process the same and confirm..
>
>Regards
>Vikas Nijhawan
>[protected]
>
>
>
>
>Sent from Rediffmail using iOS
>
> From: Air India Care [protected]@airindia.com
>Sent:Mon, 12 May 2025 11:23:36 +0530
>To: "[protected]@rediffmail.com" [protected]@rediffmail.com
>Subject: Reg: Case #[protected] Flight Disruption : Others [ thread:2FkjVC-dJ6eP1T3Z0Dc7BgA: ]
>
Dear Ms. Nijhawan,
>
> Namaste.
>
> This is with reference to your request regarding refund of cancelled sector – Chandigarh to Delhi for your booking under PNR 5LXHSE.
>
We completely understand your situation and appreciate you bringing this to our attention. We have checked and found that your booking for the Chandigarh to Delhi sector was indeed cancelled. Necessary remarks have been passed in the system for the refund of the affected sector.
As your booking was made through a travel agency, we kindly request you to contact your respective travel agent to initiate the refund process. Please note that our intervention in travel agency bookings is limited, and your agent will be best equipped to assist you further in this matter.
Should you need any support from our end to facilitate this, please feel free to reach out.
Thank you for contacting Air India.
>
> Regards,
> Preeti Batham
> Customer Experience Team
> Air India — Original Message — From: Air India Support [[protected]@airindia.com]
Sent: 10/05/2025, 12:43 pm
To: [protected]@rediffmail.com
Subject: Thank you for contacting us Case ID:21827314


Do Not Reply – This is an unmonitored mailbox
Dear Mrs nijhawan,
Namaste!!!
Thank you for raising your request with Air India Team. We acknowledge the receipt of your information and have registered it with Case Id:21827314.
Our concerned team is working on your request. We will reach out to you with the appropriate solution at the earliest.
Kindly use the same Case Id as a reference number to further communicate with respect to your Query / Request / Feedback.
Case Description:Dear Air India Team,

As I have above connecting flight for Chandigarh to Pune on 11th May, 2025 via Delhi where I have recieved confirmation from your side that Chandigarh Airport is closed because o[censored]nforseen situation. So I have to pick this flight from Delhi (AI -2982) ie through Taxi. Kindly initiate refund of chandigarh to Delhi Flight AI-2568 and confirm
Warm Regards,
Team Air India