Air India — Rescheduling of flights every time | |
We were travelling from Jaipur to Delhi on 2nd may 2016 from AI 429 flight no and we had our connecting flight to pata from Delhi . First we received a message saying our Patna flight has been delayed about half an hour. We reached Jaipur airport there we got caught in bad weather and our flight was diverted back to Delhi.After waiting for a long time we saw jet airways flight landing around 5 in the evening.We asked for our flight status they said it's still waiting in Delhi and waiting for atc' s permission. If the airport didn't have atc's permission then how jet airways landed its flight.They were just making excuses for their delay.Finally they got "permission " and our flight took off at around 7 or maybe later and obviously we missed our Patna flight even though it was delayed. And not only Patna passengers missed their flight but also Bhuvneshwar passengers .They provided us with hotel for stay and next day's ticket to Patna which was at 7:15 in the morning.At 3 in the night we received a message saying that their morning is also delayed by one and half hour. From the time we were travelling we just kept hearing that our flight is delayed. We called the customer care no and they said they would give us another airline flight.We reached airport as soon as possible. we reached airport at 5 in the morning thinking they would give us another flight.when we reached the airport that they are "sorry" and they can't do anything and can not provide us with another ticket and that they had technical problem.Everytime their flight is delayed its always their technical problem.If they couldn't provide us with another ticket then why did they say it at the first place. They themselves are not sure what they are suppose to do.We lost our one complete day because of this chaos.no other flight has problems like this. IT IS THE WORST AIRLINE. Never on time.The outsource persons sitting on the counters doing absolutely nothing are not responsible and well behaved.In my opinion the authorities of air India and the engineering staffs are influenced by private airlines to delay the flights of air India for their personal benefit and for benefit of higher authority of air India please make air India responsible or close it completely to save the tax payers money I am going to file a complaint to consumer court for my heavy financial loss and mental and physical torture. Was this information helpful? | |
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