[Resolved]  Air India — transaction failed but amount deducted

I tried booking the air india flight, and the transaction was failed, but amount was deducted from my bank account:

Pnr: cbubomamdsr264
Transaction reference id: kpg-[protected]
Amount: 43011.80 inr
Date: 7th july, 2020
Bank name: kotak mahindra bank
Bank account number: [protected]

So, can you please initiate the refund?

Thank you.
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Oct 14, 2020
Complaint marked as Resolved 
I got the refund but in the another account from where I was able to book the ticket successfully
Air India customer support has been notified about the posted complaint.
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