Air India — transaction failure

Aashish karki

from Phagwara, Punjab

Address:

lpu, Open audi road, Kapurthala, Punjab, 144402

On 21st april i booked a flight from air india app
Destination was from delhi to bagdogra. At my first attempt my transaction was failed but my money was deducted from account. I called them mailed them they said money will be refunded with in 4, 5 working days till today it's not refunded. Again on 21 may i booked for same flight again same thing happened. My balance of 10350 is stucked. And i don't have any idea wether it'll be refunded or not as i am a student from bhutan in india. I am cash less and helpless. If some one can resolve the problem i would be thankful

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Air India customer support has been notified about the posted complaint.

May 02, 2019

Updated by Aashish karki On 21st april i booked a flight from air india app
Destination was from delhi to bagdogra. At my first attempt my transaction was failed but my money was deducted from account. I called them mailed them they said money will be refunded with in 4, 5 working days till today it's not refunded. Again on 1st may i booked for same flight again same thing happened. My balance of 10350 is stucked. And i don't have any idea wether it'll be refunded or not as i am a student from bhutan in india. I am cash less and helpless. If some one can resolve the problem i would be thankful