Air India — un-professional staff

Address:

147001

Sir... I have lots of expectations from your flight and staff i thought may be these people are very professional and well trained... Yesterday night i had a flight from new delhi to mexico city and stay was in germany frankfurt airport around 6 hour on terminal 1 and but next flight is also german airlines lufthansa from same airport terminal 1... And i asked to the lufthansa people on phone on the mention customer care no... They said you do not required transit visa... And when i was on airport they said you need a visa and didnt allow me to check inn so i have to cancel my all tickets and my time also wasted please i want a action on this..
Vinod
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