Air India — why my cancellation ticket is not refunded yet

Recently on 10 june 2020 i booked irctc air ticket for air india airlines through irctc app but due to lockdown or curfew condition i had forced to cancelled it on 11 june 2020 and that ticket was refundable by charging 250 by irctc but not yet refund by irctc please refund my money
Here is the details with screenshot :
Transaction id : [protected]
Pnr : y5zws

My contact number is [protected]
+1 photos
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