Air India — Wrong information about flight rescheduling | |||
I had booked a ticket through Goibibo for flight no. AI811 from Delhi to Lucknow to leave on 8/10/2016 at 19:30 from Delhi. On 7th night I received an SMS from Air-India that the flight has been rescheduled and will now depart at 22:15. Simultaneously, I received an SMS from Goibibo that the flight will now leave at 22:45. Thereupon I checked Air-India through your helpline [protected] and found that the information provided by Goibibo was correct and Air-India SMS was wrong. This is playing havoc with the passengers. I hope you will do something about it and intimate me about the action taken Was this information helpful? | |||
Air India customer support has been notified about the posted complaint. | |||
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