Aircel — [[protected]] not getting upc from aircel, kolkata

gdutt

from Pune, Maharashtra

Address:	Kolkata, West Bengal, 700084
Website:	AIRCEL

Dear sir,

I have been sending port sms to 1900 for the past few days and even cleared all my pending balance due against my availed credit service. I am still not getting the upc code from 1901. I have written to care. [protected]@aircel.co.in & appellate. [protected]@aircel.co.in but haven't heard from them. I am having no signal at my residence area for the past two weeks and aircel is my primary number that i hold. This is hampering much of my daily activities including financial transaction notifications. Kindly look into the matter and send me the upc code so that i could do a mnp to some other provider.

E-mail docket :
(Ern[protected]j7s29c) and (Ern[protected]qk7k4y)

Thanks and regards,
Gaurav dutta
Aircel number (Kolkata circle) : [protected]

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Aircel customer support has been notified about the posted complaint.

Mar 07, 2018

Updated by gdutt Request to mask / protect my number from public, i am getting spam calls!!

Mar 08, 2018

Updated by gdutt Hello Guys,
I am from KOLKATA,

Of course remaining without signal for TWO weeks I tried the PORT option SMS wherever I got the slightest network, but received no response.

Next I tried the IVR option : I have called the Kolkata Aircel number given ([protected]) and got through. I have followed the IVR options for generating the UPC code and given my 10 digit aircel number and the last 5 digits of my 20 character SIM number. But everytime it is saying “you have exceeded the maximum number of attempts allowed”.

Mar 10, 2018

Updated by gdutt Guys,

I found an update that you can port online from ekyc.Aircel website (online UPC generation page), but the link to the server is down, you can keep trying.

Second : I visited a local retailer and they generated the UPC code via AIRTEL (not sure how), and i ported to AIRTEL. they informed i can port to any provider but at a nominal cost. Ported number will be active after 5 days.

Hope this helps :)

Thanks!
Gaurav