[Resolved]  Aircel — aadhar card linking to aircel sim -[protected]

Address:Hyderabad, Andhra Pradesh, 500029

My mobile number is [protected]. I personally visited aircel office on 11 aug 2017, for linking my aadhar card with my aircel number. After finger print verification and otp verification i was told i will get sms. I did get message stating

"aadhar base re-verification request is under process. Please reply yes or no by 12 aug for processing of request in the following format:
Rvekyc yes or no and send sms to 121"

I did send yes to 121.

I did not get any confirmation. It is almost 2 months now.

Can you help and let me know if aadhar link is completed
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Oct 12, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
Aircel Customer Care's response
Dear Murali S Kavitarkika,

We request you to contact/visit any nearby Aircel store to get any update/details in this regard.

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 11, 2017
Aircel Customer Care's response
Hi Murali S Kavitarkika,

We would like to inform you that as per the procedure to get the confirmation regarding aadhaar link please visit nearest Aircel store or you can call our customer care 121 for further details.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I am using Aircel Since Last 4 years. My No. is [protected] . My Aadhar No. is[protected] Now I got message for Aadhar Linking. I already have linked from my bank account and aadhar no.. Then do i need to link both of them now?
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Dear Naresh Bhatheja,

We would like to inform you that, as per Government guidelines, you are requested to link your Aadhaar number with your connection.
For this purpose, you need to visit the nearest Aircel store in person.

Warm Regards,
Aircel Social Media Team
I called service centre to resolve my problem.. n the stupid girl received call n said u r irritating mee..is this the way to talk.. simply i jst want disconnecte all services in my number.. n stop collecting money from my account 😤😤😤
Worst Service everrr my Goddddddddd.. Cro shuld die wid all complain if they can't resolve N respect the customer
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Dear Afreen,
Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Sep 20, 2017
Verified Support
Dear Afreen,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
Hi Team,

Aircel has activated the services on my number without intimating me. Money has been deducted on daily basis

I tried to reach the customer care but did not get any response. please help me to get it disabled

Thanks
Tayyab
[protected]
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Hi Customer(tayyabrao25),

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Amount:
Any message received upon deduction:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Hi Customer(tayyabrao25),

We would like to inform you that, as we have checked and found you have been charged Rs 2/- for Data pack on daily reactivation basis. We have deactivated the same from our end. Hence charges found are correct and no waiver is applicable.

Warm Regards,
Aircel Social Media Team
This is to inform you that my number[protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

Thanking you,

Your's Sincerely,

J.Rynjah
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Dear Customer (Cancerian Boy Ju),

Kindly share the following information to confirm your identity so that we can forward your request to the team:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN Code:

Warm Regards,
Aircel Social Media Team
My Aircel number [protected]
I cannot send any message to anyone for last 15 days. Have talked with 10 +CC Executive..Not resolved yet..

Aircel team Resolve soon .. unless let me port to another network..
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Hi Er Jyotiprakash Dhupal,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Sample no:
Screenshot of error:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Hi Er Jyotiprakash Dhupal,

We would like to inform you that, our team tried to contact you numerous times but the number was not reachable at 3:51 PM. Further please share the snapshot of error you are facing so that we can cross validate that with a particular thing. Or else share suitable timing and alternate number so that we can get in touch with you.

Warm Regards,
Aircel Social Media Team
I have purchased a demo sim from my uncle that he is running a recharge shop. I don't know at what name the sim card is registered. I have to know the name because I have to link my aadhar number.
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Dear Thavasi,
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Sep 20, 2017
Verified Support
Dear Thavasi,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
Lost my sim [protected] . So plz deactivate this number
Rahul R
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Dear Customer (Rahul Sudhi),

Kindly share the following information to confirm your identity so that we can forward your request to the team:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN Code:

Warm Regards,
Aircel Social Media Team
Sir i need complete call history of my aircel number [protected]... Please help me... Its very urgent, i lost my call logs in my mobile... I had some important number s which was not saved... So provide me my numbers history...
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Dear Customer (Nishanth NSH),

We request you to visit your nearest Aircel store along with the following documents to get all your call details:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team
Am using my number for the past 6 yr.. Though the sim is in the name my friend.. He has gone to his native.

Now adhar linking notification coming to my number.
Can i able to link my adhar with the number which am using.. Though its in the name of other person.
This number is pretty important to me..
Aircel Customer Care's response, Sep 12, 2017
Verified Support
Dear Prema,
Thanks for reaching out to us. We request you to suggest your friend visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
As the physical presence is mandatory to complete the following process.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Sep 20, 2017
Verified Support
Dear Prema,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
My Aircel Sim deactivate because not link aadhar how to activate my Aircel Sim.

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