[Resolved]  Aircel — Abusive call given by the aircel sim holder

Address:Balasore, Odisha, 756042
Website:aircel

Sir,
1. With due respect i have the honour to inform you that mobile prepaid sim issued by aircel office are being used extensively for abusive and threatening calls in balasore, odisha circle. It is also worth mentioning that agents are supplying these sim to unknown person without obtaining id documents.

2. Since last three months my father (Mobile no — is receiving numerous abusive call from the sim number [protected], [protected] and [protected] which are issued by aircel service provider.
3. You are requested to provide me the name and address of these mobile number for further legal implication. You are also requested to provide me the procedure of obtaining name and address of such unsocial person.
4. Expecting your kind and solicited co-operation.
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Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Dear Customer(mnayak),

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear sir,
with due respect i have the honour to inform you two mobile number [protected] and [protected] probably issued to single person by your office, frequently giving abusive and threatening language in my father mobile no [protected]. You are requested to provide me the name and address of the said mobile No.
Dear Customer(mnayak),

We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share any kind of customer related details due to high security reasons.
We suggest you to ignore such calls in future. Further you can register a police complaint against such numbers.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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