[Resolved] Aircel — Activation of Masti Mall automatically.

[Resolved] Aircel — Activation of Masti Mall automatically.

V Vivek Shashwat

Masti Mall service got activated automatically on my mobile - [protected] . about 4 weeks ago ... till now they deducted Rs 105 from my balance. Rs35 for 3 times. I haven't activated this service and I am sure.I want my money back and deactivation of this service as soon as possible. Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Verified Support Sep 30, 2015 Aircel Customer Care's response Hello Vivek Shashwat, You had been charged for WAP service which is deactivated from our side and has been credited Rs.35/- as goodwill service gesture. Regards, Aircel Team
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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Vivek Shashwat,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in