Aircel — Aircel connection

Address:1993302
Website:aircel.com

My name is arif hussain. i m from j&k. my Email address "[protected]@gmail.com". i got a new aircel connection 20 day ago with FRC 149 which as per their commitment was offering 500 mb Internet per month for 90 days. very unfortunate that from the day the is activated, i have never seen an Internet signal in my mobile by using this sim. i contacted customer care helpline but they always deceived me by saying ur problem will b resolved soon... they are deceivers. I hate aircel operating service... i m going to reject my aircel sim bcoz no one is there to help me...
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Aircel — Aircel new connection

My name is arif hussain. i m from j&k. my Email address "[protected]@gmail.com". i got a new aircel connection 20 day ago bearing no. [protected] with FRC 149 which as per their commitment was offering 500 mb Internet per month for 90 days. very unfortunate that from the day the is activated, i have never seen an Internet signal in my mobile by using this sim. i contacted customer care helpline but they always deceived me by saying ur problem will b resolved soon... they are deceivers. I hate aircel operating service... i m going to reject my aircel sim bcoz no one is there to help me...
Hi arif hussain naik,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear arif hussain naik,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:


Signal Bars:
Alternate No.:
Specific location/everywhere (address required for specific location):
Indoor / Outdoor/ Basement/ Any particular time interval or through the day
Duration since facing issue:

Warm Regards,
Aircel Social Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information