[Resolved]  Aircel — Aircel data card - 198 3g pack

Address:

Coimbatore, Tamil Nadu

Dear Sir/Madam,

Have given you the requested details ;
But i have given these all details already to Mr. GUNA (Contact # [protected], AIRCEL OFFICE - CBE, Near Anna selai )

He knows all problems, What ever the details you asked below i have given several times through phone and in person but there is no use yet.


- Name : Navaneethan R
· Aircel Number : [protected] (In the Name of Mr.Jeeva - friend)


· Landmark: Near Old Dinamalar office, Coimbatore
· Duration of problem: From 25.07.2014

·Type of handsets: MICROMAX - DONGEL - IMEI [protected] : No. [protected]


·Number of signals (0, 1, 2, 3, 4) : 3 -4
·Voice quality (Good, Average, Poor): GOOD
·Area (Indoor, Outdoor): INDOOR
·Alternate Number : [protected]


I have given the things happen to me briefly ;

Recharged my AIRCEL DATA Card last July month with 198 Rs (For 1GB 3G Data) but after one week it is not working.
The Validity is going to end by 11 Aug 2014...I have Contacted The Aircel Customer care several times but there is no proper action against to solve my problem.


My data Card No. is [protected] Remaining balance = 786 MB till date.
I believe you will resolve this problem. Since only few days remaining for end of validity


Even if you make it work i can use the all the 790 MB in remaining days of validity ; So

1. Either AIRCEL has to repay me the amount to my account (or)
2. Need to increase the validity for another 20 days


[protected][protected][protected][protected][protected][protected]


Kindly note ;

A). I have called Customer care till date more then 300 times >
Please check the dialed No.'s to 198. But can able to contacted them only 5 times.


B). They registered compliant and they closed the issues without soliving the problem
1. SR# [protected] With MR. MANI - Call Centre
2. SR# [protected] With MR. INTHUMATHI - Call Centre
3. SR# 1-[protected]
4. SR# 1-[protected]

C) Contacted Persons in the Aircel Office - Customer care

1. Mr. GUNA - Aircel Office Call centre
2. Mr. THANGARAJ - Aircel Office Call centre
3. Mr. MANI Call centre
4. Mr. INTHUMATHI Call centre
5. Mr. SHING - Service
6. Ms. CHANDRA - Call centre
7. Ms. SASIKALA -Call centre
8. Mr. SASI - Service
9. Mr. KARTHIK - Through Mail -care.[protected]@aircel.co.in

NO ONE SOLVED MY PROBLEM, Validity Ends today (11.08.2014)


D) I went 5 times( 20kms/times - up and down) in person to AIRCEL Office. Coimbatore to solve this problem. But the problem is LIVE yet.
Have spent 200 Rs from my pocket. So for to solve this problem to be noted. I'm totally disturbed because of your poor service.


IF YOUR ARE IGNORE TO TAKE ACTION AGAINST THIS COMPLIANT. I Will GO TO CONSUMER COURT...Will give information in NEWS PAPER

Kind Regards
Navaneethan