[Resolved] Aircel — Aircel deducting money unnecessarily without any notice | |
Hello, I am Gopal Ray.
My No is +91 [protected]
Almost every week Rs. 5 Deducted from my account, and after that I got a sms: "Thank You For Using Aircel Service"
When I call customer care they told me that the money has been deducted from Internet, When you surfing internet you clicked some paid link"...BUT I NEVER USE INTERNET IN MY PHONE. They also told me that money can be deducted for replying OK in return of some flash sms...BUT I NEVER DONE SOME THING LIKE THAT. THIS IS CONTINOUSLY HAPPENING FOR LAST FEW MONTHS. PLEASE HELP ME.I STOPPED RECHARGING MY ACCOUNT.please please help me. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
DearGopal Ray
As per our system records, we have found Rs.5 deducted from ypur account on dated 06.09.2014 for
vas Hungama. As you have complaint within 24 hours hence as a service
gesture credit of Rs.5 posted in your account. Hope the resolution offered meets your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
As per our system records, we have found Rs.5 deducted from ypur account on dated 06.09.2014 for
vas Hungama. As you have complaint within 24 hours hence as a service
gesture credit of Rs.5 posted in your account. Hope the resolution offered meets your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in"