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[Resolved]  Aircel — aircel not providing mnp port no for my no [protected]

Hi aircel,

I am trying to change from aircel ([protected]) to jio as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 02 dec, 2017 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.

Thanks,
Saurabh
+91 [protected]
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Jan 8, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Aircel Customer Care's response Dear Customer (donecard.sh),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Complaint comments 
3 Comments

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Comments

Company is active ndmc17032017pI2 service on my aircel mobile number [protected] but I'm not active any service I want to close this service as soon if this service is not withwral I am port my mobile number
Reply
Aircel Customer Care's response, Dec 8, 2017
Verified Support
Dear Customer (manish.3084),

Apologies! Kindly dial *121*0200# from your concerned Aircel number to deactivate ndmc17032017pI2 pack.

Warm Regards,
Aircel Social Media Team
I want to my aircel prepaid number all incoming and outgoing call details through my mail id.my id is [protected]@rediffmail.com.my aircel no.[protected]
Reply
Aircel Customer Care's response, Dec 8, 2017
Verified Support
Dear Customer (Malabya Bhuyan),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for better assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. Concerned Aircel number

Kindly follow the link below to know your nearby Aircel stores:

https://goo.gl/yVy3sv

Warm Regards,
Aircel Social Media Team
Aircel is trying to cheated the customer by not sending the port message bcz I have been trying to send port message from last 15 days and every time I try it says Send failed, So help me with that, please
my mobile no- [protected]

Regards
Jitendra
Reply
Aircel Customer Care's response, Dec 8, 2017
Verified Support
Dear Customer (Jitendraa Arya),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

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