[Resolved] Aircel — aircel not providing upc code to port out

msuhas

from Chennai, Tamil Nadu

Address:

560078

Hi i want to port out of my number [protected] which is aircel karnataka.
Even after sending message to get upc number i am not able to get it.
Please let me know the procedure to get upc.
Is it possible if i can port out without upc code
Not getting any aircel network in my area since one week.
There is a change in network from aircel to cellone.
But outside calls do not get connected.

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Mar 17, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

Aircel Customer Care's response Dear Msuhas,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel social Media Team

Feb 21, 2018

Updated by msuhas Just a reply will not suffice plan to give UPC to all customers that ask for them.
If you are closing down your operations, do it sensibly not haphazardly by giving your existing customers torrid time.

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Comments

msuhas

from Chennai, Tamil Nadu

I have tried to generate UPC code again and it was told to me that i would get it by 4 hours but it has been nearly 5 hours and i am not getting my UPC code for aircel.
What should i do if i do not get my UPC code?
Is there any alternative to port out of aircel without getting UPC code?

Aircel Customer Care's response, Feb 21, 2018

Verified Support

Dear Msuhas,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

msuhas's [Complaint's author] reply, Feb 21, 2018

No haven't still got my UPC.
If you do not give me UPC then you have to face tough times and legal action for the harrasment that you are doing to your existing customers.