[Resolved]  Aircel — aircel sending message even after the paying amount

Hi,

I was using aircel, i got additional amount in bill after speaking with aircel guys they provided waiver. I am no longer interested in using aircel. I cancelled the connection by paying the amount what have asked. Got no dues letter from aircel surrendered sim. Now i am getting messages and threatening against legal action to pay the outstanding amt which they provided as waiver 334₹. Kindly help in raising complaint against them

Message which i got.
Final remainder! Lokadalat summon notice dispatched due to nonpayment of rs.334 for aircel ac no.1-[protected]. Pay today to avoid legal action.
Was this information helpful?
No (0)
Yes (0)
Dec 29, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
Aircel Customer Care's response
Dear Customer (parths p.v),

As per our team, we would like to inform you that the issue has been resolved and you will not receive any reminders from Aircel regarding this.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I have purchased a sime card in aircel mobile no: [protected]
i lost it before 10 months i ask for new sim card but they asking me 15000 to pay for the lost sim card this is very embrassing for me i want my mobile no back kindly help

Contact Details:
Muthu kumaran
[protected]
[protected]@gmail.com
Aircel Customer Care's response, Nov 22, 2017
Verified Support
Dear Customer (muthufazer),

As per our system check, we would like to inform you that your number (9941225225) has been already Ported Out from Aircel.
Kindly contact your current service provider for further assistance.

Warm Regards,
Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information