[Resolved]  Aircel — aircel sim link to aadhar

Hi team,

I am staying in abroad and i am using aircel sim around 10 years. I read your comments that aadhar linking requires physical thumb impression where i can't do that since i am in abroad. But i would like to keep my mobile number active. Is there a way like my father can apply for a new sim with his id proof on the same number that i am using. Kindly, let me know if any other possible way to retain my mobile number since it has been registered with many of my profiles and i don't want to lose it.

Thanks,
Manivannan rajenderan
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Apr 1, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2018
Aircel Customer Care's response
Dear Manivannan,

We would like to inform you that the change of ownership can be done only in blood relations i.e. Father, Mother, Children, Siblings, Spouse (exception). Further, we request you to visit the nearest Aircel store along with the following documents (of both the persons, i.e. of the previous owner and of the new applicant) for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs

Warm Regards,
Aircel Social Media Team
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