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[Resolved]  Aircel — Amount Deducted from Account of Mobile No [protected]

Address:Howrah, West Bengal

Every Month your company has deduct rupees between 50/- to 100/- and if i call on the complain register no 198 they are saying you have download this or that, so its deducted. Now few days back some body was call me and told me to maintain Rs:- 98 in your account and you will get PI 98 for 21 day with 650mb free and will not charge for that but in a next day my account balance was deducted Rs:- 80(approx). So please resolve the same or I will to change my service provider. Sanjay Dutta [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Hi Sanjay Dutta,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Reply
Dear Sanjay Dutta

As per our system records, it has been found that you got charged 15/- for Animation, Techzone on dated- 06-Sep-2014 14:37:25, content download and 5/- charged due to download of VAS - Hungama on dated 07-Sep-2014 18:35:09. But no such deduction of 80/- has been found. Hope the resolution offered meets your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Reply

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