[Resolved] Aircel — auto balance deductions | |||
Aircel sent me a message "thanks for subscribing to rs.2 aircel pack. Now enjoy, 10 mb 2g data for 1 day. Daily decrement at rs 2 daily, validity 365 days. (Auto renewal)" Is it a new way of cheating with customer?? I never subscribe any thing like this... How you sent me this message that my balance will be dedicated for 10mb data?? At least aircel should ask customer if they need it or not.. How can u activate such subscription without customer consents?? Now tell me how to deactivate this?? Was this information helpful? | |||
Nov 11, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 11, 2017 Aircel Customer Care's response Dear Customer (Karan196), Please dial *121*0200# to deactivated the mentioned internet pack on your number. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
I want to inform you about your warehouse in mawana(U.P) .All of the staff of mawana aircel warehouse is steeling you siemens cables and fidder cables and saleing them to local junk dealers.
Reply
The 3g speed is very less, it is slower than 2g, I have recharged for 289 plan.
Alternative numbe:[protected].
Alternative numbe:[protected].
Aircel Customer Care's response, Oct 13, 2017
Verified Support
Dear Pramodh Gowda,
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
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Duration of issue (problem since when):
Issue with a specific website or all website:
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Warm Regards,
Aircel Social Media Team
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc):
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Oct 21, 2017
Verified Support
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