[Resolved] Aircel — auto renewal of ndmc pack | |||
I am getting an constant renewal message everday of "your ndmc170317sms2 pack has been renewed on your aircel mobile" But i haven't registered on any such pack Please stop this auto renewal and return the money deducted If you don't do so i will have to change my no to vodafone. Such a # this by knowing that your provider renew any of the services without taking permission I have complaint by calling at your customer care services but your executives said that they can get back to it but they didn't Was this information helpful? | |||
Jan 28, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 07, 2017 Aircel Customer Care's response Dear Customer (Tanureema), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Dec 11, 2017 Aircel Customer Care's response Dear Customer (Tanureema), We would like to inform you that our team tried to call you at 11:33 AM but the call was not answered. Furthermore, we would like to inform you that after checking your account details it was found that you have been charged Rs 2/- for data services on daily reactivation basis. We have deactivated the same. Hence, charges found are correct and no waiver is applicable. Warm Regards, Aircel Social Media Team | |||
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