[Resolved] Aircel — Automatic renewal of NDMC 170317 PI 2 pack | |||
NDMC170317PI2 pack is being renewed automatically everyday and deducting Rs 2 from my balance. Do check it and kindly refund the deducted money as soon as possible. My number is [protected]. Email: [protected]@gmail.com Do it as soon as possible otherwise I would be forced to change my phone carrier. And this renewal is being taking place for the last 5 days and I even tried to contact your customer care service. But they said that theres no pack available and were of no help. This is the mssg they keep sending me: Your NDMC170317PI2 pack has been renewed on your Aircel mobile. Was this information helpful? | |||
Jul 3, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support May 31, 2017 Aircel Customer Care's response Dear Customer (Sajid_dexter), We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jun 01, 2017 Aircel Customer Care's response Dear Customer (Sajid_dexter), We would like to inform you that you have been charged Rs 2/- for Auto Renewal data pack on daily reactivation basis. Although, the service has been deactivated from our end but the charges are found to be correct and hence we regret that no waiver is applicable. Also, we hope the same has been explained to you over the call. Warm Regards, Aircel Social Media Team | |||
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Please kindly stop this service on my mobile and refund the money asap.
my Aircel no. [protected]
We are forwarding your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
We would like to inform you that you have been charged Rs 2 for auto renewal SMS pack on daily reactivation basis. Although, the service has been deactivated from our end but the charges are found to be correct and hence we regret that no waiver Is applicable for the same.
Warm Regards,
Aircel Social Media Team