[Resolved] Aircel — Balance deduction on regular interval | |||
Balance is being deducted from my aircel number (+91-[protected]) on around 1 month interval. Including today[protected] it's more than ten times the same thing happened and one SMS comes after every deduction saying "Thanks for using Aircel service". When I called customer care and they said some content from "hungama service" is downloaded on my phone & that's why Rs. 5 is deducted. But I was not using hungama service so how can something be downloaded on my phone? I have complaint on aircel web site. & recive service request number 1 -[protected] has been registered with aircel. it will be processed by 14/08/2014. but no any response. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We hope your issue has been resolved now. "As per the records on 9th Aug, VAS service has been deactivated and thereafter no wrong deduction found. For further assistance call on 121 or write us to [protected]@aircel.co.in"
Let us know if there is anything else we can help you with. Have a nice day.
Regards, Aircel Online team, [protected]@aircel.co.in