[Resolved]  Aircel — Balance deduction unnatural & rude behavier of your customer representative

Address:	Chennai, Tamil Nadu, 641 004
Website:	www.aircel.com

Dear Team
This is to inform you that I have been in aircel more than 6 years and our family members are being part at more than 10 years in same aircel network.
Usually I am not checking the balance after completion of call. Unfortunately, In the today morning I have checked the balance, it showed as 78INR from ~ 749. Balance were deducted more than 500 INR from my account. I had conversation with your team Vinodhini and Rajakumar, who have given inappropriate information to me.

She is not knowing the important of time who is sitting at aggressive position. Kindly treat the Call as in assertive way. I m not here to complaint about your team performance or rating on them. Here I m looking for assertive and feasible solution from you.

We are busy with personal work though we were on the call and spent more than 25 minutes with your team for the solution. But they responded to my queries was not relevant/blabbering and waste of time in call with 198. They were talking as programmed people and also not even ready to take complaint on my call(198). I really felt so sad about your team.(Note: only few members of team not all ).


Telephone Number : +91 - nine, nine, seven, six, eight, eight, zero, six seven, two

nine billion, nine hundred seventy-six million, eight hundred eighty thousand, six hundred seventy-two


Sim Registered in Name : Dr SivaKumar (My Dad Proof)


I request you please treat this mail as urgent basis and do the needful as soon as possible. Please share us soft copy of December month billing statement of mention number