[Resolved] Aircel — Broke my SIM card

Dr.Vijay kumar Gupta

from Jaipur, Rajasthan

Address:

New Delhi, Delhi, 110015

Kindly issue the new SIM card of same no. [protected] because this sim card very important for me and also have approximately 300 rs balance. And you can call me on this no. [protected]. My address Raja Garden b-2, near Honda nursing home around Bali nagar 110015

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 10, 2017

Complaint marked as Resolved

Verified Support

Jun 09, 2017

Aircel Customer Care's response Hi Dr.Vijay kumar Gupta,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

Related Aircel reviews

View all 10591 Aircel Reviews

Comments

Biki Rajowar

from Guwahati, Assam

My mobile has been stolen with aircel sim card . so i request you to block my sim card[protected] my number is [protected]

Aircel Customer Care's response, Jun 9, 2017

Verified Support

Dear Biki Rajowar,

We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Jun 9, 2017

Verified Support

Dear Biki Rajowar,

We would like to inform you that we have barred the outgoing & incoming services of your Aircel mobile number 7399531953 on 9th Jun’17 (as per your request).

Also, we would like to inform you that you can get a new SIM card with the same number for which you need to visit your nearest Aircel store with a valid copy of identity proof of SIM owner along with Rs.25.00 (replacement charge) & request for SIM replacement.

Warm Regards,
Aircel Social Media Team