[Resolved] Aircel — calls barred

[Resolved] Aircel — calls barred

M Mayn0960 from Kolkata, West Bengal

I have enough balance in my account and the validity is still far from getting over, yet my outgoing calls aren't working. My incoming calls are all working properly. I would like the required authorities to get through the matter as soon as possible. It has been occuring for quite a few weeks for now. My available balance is : rs.81.76 Validity : 25 jul, 2020. Thank you. Was this information helpful? No (0) Yes (0)
Feb 23, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 04, 2018 Aircel Customer Care's response Dear Customer (Mayn0960), Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: An alternate number: Warm Regards, Aircel Social Media Team Verified Support Jan 17, 2018 Aircel Customer Care's response Dear Customer (Mayn0960), As per our team, informing that your number was unbarred on Jan 4, 2018. Warm Regards, Aircel Social Media Team
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Comments

Niraj Malhotra

from Raha, Assam

Which name register my SIM can lost I buy new sim all id sumbit but not start

Aircel Customer Care's response, Jan 6, 2018

Verified Support

Dear Niraj,

Thanks for reaching out to us.We would like to inform you that due to high-security reasons we cannot share any customers details, Therefore we would request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs

Regards,
Aircel Social Media Team

Aircel Customer Care's response, Jan 15, 2018

Verified Support

Dear Niraj,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team