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Aircel

Aircel — Calls not connecting.

Address:500024

Hi Sir,
I have recharged for Rs 135/- for 2 phone numbers. The service was "120000 local A2A + 15000 Local & STD sec -30 days.
Validity | 30 days." But since today morning i am trying to call but it says you dont have enough credit to call. This happend for both the numbers as today is the begining of the week it was very important for me to make calls but this is the problem I am facing. I am trying to reach the customer care but as you know it is taking long time and no response, this is a very horrible thing I am experincing. Could you please resolve it ASAP.

Best Regard's.
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Comments

Dear Abdullah Bin Masood,

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No:
Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Able to send Call on the sample from different number

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Aircel No: [protected],[protected]
Signal Bars: full
Current Balance: 120000 local A2A + 15000 Local & STD sec -30 days.
All Numbers or specific Number(Sample Number): all numbers
Problem Faced Indoor/Outdoor: all
Specific Location with Landmark: all
Handset brand and model: samsung J1, Moto E
Reply
It is[protected]
Reply
Dear Abdullah Bin Masood,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply

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    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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