Aircel — Company is not serious about customer willingness regarding postpaid plans

Address:Jaipur, Rajasthan

I am amit, I have purchased Aircel postpaid plans. I have been using postpaid number last 3 years, but still company not taking my willingness seriously. I have using 299 corporate plan last 2 years, but some days ago I have changed my plan for using 3G services, but several times I have called at customer care no of aircel, but nobody have solve this problem seriously, inspite of that theris representative behaviour was not good. I personally feel that this company are unable to provide good 3G services. Company's representative always tell me in such a way that I am uneducated person, and unable to use smartphone, that a rebbish tandency. I am using 3G services of Vodafone in same handset very effectively and services of Vodafone is quite good. My request that Aircel should be punished for their fake commetment/ promises. Regards Amit
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Hi amitdevvyas,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi amitdevvyas,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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