Aircel — Complaint regarding MNP | |||
Hi Sir/Madam, I am Atul using Aircel Mobile [protected]. From Last 6 months I am facing network issue so I tried to port my number in Idea. I applied for MNP service 15 days ago from aircel to idea but my mobile number not get ported to idea. I tried to contact with idea customer care they says Aircel service provider not letting me change the service provider, and I tried to contact with Aircel customer care but I did not get proper response from Aircel customer care. Then again I tried to call to Aircel customer care my call get disconnecting automatically. I am not getting support from Aircel Service provider side. So I kindly requesting you to help me to port my number in idea. Regards, Atul Bhalerao Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
My mobile number [protected].i pay my bill 600 on 09/06/2015 and i generate upc code on 10/06/2015 and my outstanding bill amount is -252. And my outstanding amount is till 23/06/2015 is 247 rupees i call and ask your customer care they told me your outstanding bill is not cleared.How i accept it.
i got message on 17/06/2015 your port out is rejected i called customer care thery told me don't care about that message you will port out on 22/06/215.
but not changed then i called 22/06/2015 then they told wait for two days.but no responce till 24/01/2015
my complaint id is 1-[protected]
i got message on 17/06/2015 your port out is rejected i called customer care thery told me don't care about that message you will port out on 22/06/215.
but not changed then i called 22/06/2015 then they told wait for two days.but no responce till 24/01/2015
my complaint id is 1-[protected]
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in