[Resolved]  Aircel — Connection

Address:

700052

To whom it may concern:

I have been using Aircel Kolkata postpaid connection almost for 3 years. At first the service seemed to be good but lately its getting worst. They neither give any bill, soft copy or hard copy(repeatedly asking for it though). They just send a sms and when customer service people calls; inspite asking for the same, they just disconnect the line if not paid the bill(but never give bill). I have no qualms paying the bill, but why the company will not give any bill??? When complaint they send it for 2-3 months and again the same old drama starts. This time again they did not gave any bill before due date and when I informed that i wont pay the amount untill I dont get the bill; they have sent it but after due date had crossed and in the mean time they just disconnected the service. How come a company which is a fraud one, can disconnect a service without giving the customer the bill??? and although after that as well when i have paid the amount its been almost 36hours or more my line is still deactivated and even incoming has been stopped. Am a working professional, and for Aircel am really getting trouble. Who going to compensate the loss that i have gone through for this Fraud Company::

Thanks n Regards
Ankhi Chakrabaraty
Kolkata, West Bengal,
ankhi.[protected]@gmail.com
[protected]