[Resolved]  Aircel — Deduction of balance without consent

Address:208012

I m AKSHVIR SINGH from Kanpur. I want to complaint here of my Aircel service provider my Aircel up east prepaid. I have became fed up by Aircel as it start services on it's own without any consent and deducts Balance. On April 8 evening I recharged my account with rs. 40 and on 9 April early morning Aircel started UPEDECPI9 on it's own without any consent. I don't know what hell was this as neither I was credited any voice balance nor net balance and this continued for 3 days when my balance got below rs. 9 and was no further deductible. A total of Rs.27 were deducted 9 per day and I didn't received any benefit of this service that too when I had not given any consent for activation of any service nor have I received any call regarding activation of such service. Please help me return my balance and give a notice to Aircel to stop doing such nuisance again and again to me.Thanking you in anticipation
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Akshvir Soni,

We regret for the inconvenience caused. Please share your " Aircel No." so that our team can look into your issue.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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