[Resolved]  Aircel — Disgraced AIRCEL Not allowing MNP

Address:

Chennai, Tamil Nadu

We had requested for MNP from Aircel to Airtel and it was rejected by Aircel for reasons known only to them. We again raised a new request for MNP & now the status for the past 15 days is "MNP Process Pending". The Porting code is valid only for 15 days. It is more than 25 days since we opted for MNP. Aircel is not cancelling the porting request or allowing us to migrate to Airtel. We have contacted everyone in Aircel from their Customer Care to Showroom. Their email support to nodal officers. No one seems to be ethical. One of their so called managers visited our office, asking us not to migrate to Airtel as we've been with Aircel for over 10 years. His name is Santosh Kumar (Service Experience -MNP-CSD) - [protected]. We promised him that we will retain our other numbers with Aircel provided he help us migrate to Airtel. But he did not seem to care. His only intention was to visit customers and update his report that he has visited so many clients a day. We've tried to contact him on many occasions in the past 20 days. There is no answer or support from his end. I guess he is working for Aircel's competitors to spoil Aircel's reputation (only if it has any). Pathetic Officer. Now, we've applied for transferring all our Mobile numbers to Airtel barring a few. There is no support or response from Aircel. I really wonder if Aircel has any Nodal officer or Appellate Authority. If they really do, I hope they take time to resolve this issue at the earliest. Contact Email: [protected]@celexsa.com One of the numbers to be Ported: [protected] You can track all the other numbers using the above number. FYI: We have paid the bills + unbilled amount + estimated charges for the next 20 days in advance.