[Resolved] Aircel — Don't work outgoing calls

Gopal Basak

from Sirsilla, Telangana

Address:

741255

Dear, sir & madam
My name is Gopal Basak, my aircel mobile no:- [protected] that's West Bengal Docomo to aircel poart sim, that also don't work my sim outgoing call, so I will call any more 198 customer but call is disconnecte. So please emeditely action this natter, I will hone your answer...

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Jun 27, 2017

Complaint marked as Resolved

Verified Support

May 23, 2017

Aircel Customer Care's response Hi Gopal Basak,

We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your issue:

Signal Bars:
Current Balance:
Alternate number:
All numbers or specific Number (Number not able to call / sample numbers if on all numbers):
Specific location/everywhere (address required for specific location):
Duration since facing issue:
Are you able to call the sample number from different number:
Did you tried using a different handset (Y/N)? if Yes, is the issue still faced?:

Warm Regards,
Aircel Social Media Team

Verified Support

May 24, 2017

Aircel Customer Care's response Hi Gopal Basak,

We would like to inform you that as per our record no barring has found on your number. Further, you also did a lot of outgoing call on 23rd May 2017 as per system check. Hence, no issue found at our end.

Warm Regards,
Aircel Social Media Team