[Resolved] Aircel — Fake calls with High Charge

Ayan Haldar

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700063
Website:	aircel.com

I have received a fake phone call in my aircel number on January 3, 2017 at around 10:30 pm.
The call was probably computerized, it had a recorded dialogue of an abusive conversations between two people.
When i disconnected the call, it charged me Rs. 21 for about 5-7 seconds of call and the number got deleted from my phone by itself as soon i ended the call, it was probably a 8-9 digit number.

This is not the first time it happened, i've got an international call as well few months back which also costed me high amounts.Besides service calls from customer care keeps annoying sometimes in spite of starting 'DND'.Aircel in my opinion has the worst security service of all.Hope they look forwards to fix their issue asAp.

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Feb 6, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Aircel Customer Care's response Dear Ayan Haldar,

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in