[Resolved] Aircel — for automatic deduction of money from my account balance | |
I am getting an constant renewal message everday of "your ndmc170317sms2 pack has been renewed on your aircel mobile" But i haven't registered on any such pack I don't know how to stop this service.. Please stop this auto renewal and return the money deducted as soon as possible.. Otherwise i will change my sim. And why your company don't make clear about a service with it's activation and deactivation. I can't find any deactivation code for this service in aircel website. Was this information helpful? | |
Sep 28, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Aircel Customer Care's response Dear Partho Sarker, We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Aug 28, 2017 Aircel Customer Care's response Dear Partho Sarker, We would like to inform you that have been charged Rs 8/- for the activation of auto renewal Rs 2/- SMS pack (which gives 25 local and national SMS for 1 day) on 25th August’17. Although, we have deactivated Rs 2/- SMS pack on your number but the charges are found to be correct and hence we regret that no waiver is applicable for the same. Warm Regards, Aircel Social Media Team | |
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Comments
My aircel number is [protected], and signal strength in my locality is very low, so I want to port to tata Docomo but I am not getting UPC code.
I sent SMS "PORT [protected]" to "1900" many times.
I sent SMS "PORT [protected]" to "1900" many times.
Aircel Customer Care's response, Aug 29, 2017
Verified Support
Dear Somendra Shekhar,
We would like to inform you that the Unique porting Code (UPC) for your number is DE448185 which is valid till 08/09/2017.
Warm Regards,
Aircel Social Media Team
We would like to inform you that the Unique porting Code (UPC) for your number is DE448185 which is valid till 08/09/2017.
Warm Regards,
Aircel Social Media Team
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But i haven't registered on any such pack
Please stop this auto renewal and return the money deducted
My phone number is [protected]