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[Resolved]  Aircel — fraud telecom operator

I want to port my aircel no [protected], but i am not able to send port msg and any other msg also.

Whenever i call to customer care about sms, they are replied that system is down and they are not taking the complaints also.

Network of aircel is good in my house but whenever i am in travel then i am not getting the network.

Pls suggest how can i port my this no with another operator.
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Oct 12, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Aircel Customer Care's response Dear Sharda Bhushan,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 05, 2017
Aircel Customer Care's response Dear Sharda Bhushan,

We request you to try sending the message from a basic handset.

Warm Regards,
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

I am Sending a PORT SMS from my Mobile but previous it got deliver but no code came yet.Now Showing SMS not sent.

PORT [protected]
PORT [protected]
Reply
Aircel Customer Care's response, Aug 29, 2017
Verified Support
Dear Mudassir Husain Sayed,

We would like to inform you that the MNP requests for both of your numbers are under process and the same will be completed by 31/08/2017.

Warm Regards,
Aircel Social Media Team
Hii..it is urgently required call history for my number of last 3 days..plz resolve this as soon as possible..it is urgently required
Reply
Aircel Customer Care's response, Aug 29, 2017
Verified Support
Dear Palak,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Sep 7, 2017
Verified Support
Dear Palak,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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