Aircel — frequent balance deduction | |||
My aircel number is [protected] and I have many complains against Aircel services .Till date my total balance deduction is Rs 30/. Most time I get a message stating thank-you for using aircel service, recently I got this type of message on 14/4/2015and got a balance deduction of Rs5 . On asking customer care are saying it is due to hungama pack through WAP which is a straight false thing. Again on 15/04/2015 I got balance deduction of Rs25 without my conent and notification msg. Previously i got 25 Rs balance deduction stating downloading from wap which is a straight false thing. with no response from customer executive of aircel. Really I'm fed-off from all these please help me getting my problem solved and getting my balance(deducted)back. Previously also I gave complain on aircel and as soon as the balance was refunded they again deducted the balance. Please solve it as soon as possible.Thank you. T.Mukherjee Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in