[Resolved]  Aircel — Google page not open

Address:Kolkata, West Bengal, 700040

I can not open my google page from last 4days. Even i call on customer care but they cut my call as they said just transfering the call to gprs desk. First time i face this kind of problem please help me out. mainly i using net for work purpose due this reason my work is hamper. I will try many way to connect google page from my handset but no resolution. i will be highly obliged if you kindly check this matter & take necessary action.
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Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Dear Customer([protected]@123),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Aircel No.: [protected]
Alternate No.:[protected]
Location (including nearest landmark where issue is witnessed): every where in kolkata
Are you using GPRS on Handset or System: Handset
E/G/H Signal available on the handset – yes or no: Yes signal shown
Are you able to connect using the dialer – yes or no (Laptop / system):Cannot browse
Error message encountered if any while trying to browse / download: whenever i try to browse google its shows not responding.
I also try many times to call on customer care but i cann't get line. Please check this issue & kindly resolve it as soon as possible.
Dear Customer([protected]@123),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer([protected]@123),

We request you to check now & confirm whether you are still facing the same issue.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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