[Resolved] Aircel — Harassment and privacy concerns

Pantua Manaly Pantua

Address:

711104

Aircel customer care has taken all my private phone numbers & call details against my ([protected]) phone no. This is the 2nd time they called my 2 family members & 2-3 friends regarding a due bill, using abusive languages, asked my personal details, relationship with my family members to me, why i talk to that no, how do they know me etc from those phone no[protected]/[protected])
I asked to them to come to my address & talk to me or send someone to collect the bill (As this service from aircel is available) but they denied & started abusing me.
They have taken all my private phone nos & misusing them, which is miserably harrasing my personal life.
Could you please treat this urjently & respond to my e-mail address ([protected]@gmail.com)

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Jul 25, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

Aircel Customer Care's response Dear Pantua Manaly Pantua,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Date & Time of call:
Executive name:

Warm Regards,
Aircel Social Media Team

Verified Support

Jun 21, 2017

Aircel Customer Care's response Dear Pantua Manaly Pantua,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team