[Resolved] Aircel — I am complaining about deductions of money due to NDMC pack in Aircel that I did not activate | |||
Any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. I never activated this scheme or pack whatever it is. And now it has started to deduct my mobile balance everyday. Everyday 2/- rs got deduct from my main balance. I don't want this pack. I don't even know what is this for. Please deactivate it. Request you please deactivate this service asap and return my money back. Pack — ndmc170317sms2 Mobile no — [protected] Was this information helpful? | |||
Jul 17, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jun 13, 2017 Aircel Customer Care's response Dear Nitin Mulodhia, We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jun 14, 2017 Aircel Customer Care's response Dear Nitin Mulodhia, We would like to inform you that you have been charged Rs 2 for Auto Renewal SMS pack on daily reactivation basis. We request you to dial *121*02# to deactivate the same but the charges are found to be correct and hence we regret that we won't be able to pass any waiver in this regard. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
Dear Sir /Madam,
This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.
Thanking you,
Your's Sincerely,
Kishore
This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.
Thanking you,
Your's Sincerely,
Kishore
Aircel Customer Care's response, Jun 14, 2017
Verified Support
Dear Customer (kishoreiluckya),
We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team
We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team
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I want complent call history details Of my aircel prepaid no [protected] please the details for past one month's. to my email. I'd [protected]@gmail.com
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
Warm Regards,
Aircel Social Media Team