Aircel — I recharged wrongly to [protected] instead of [protected]. so please help me to get back my cash. I made my transaction through indian bank net banking.

Poonkuzhali Neela

from Chennai, Tamil Nadu

Address:	600119
Website:	Aircel

Today morning I was recharging my Aircel prepaid number. I wrongly recharged RS.500 to [protected] which is not my number. Only after seeing the Aircel receipt I found my mistake. So, am registering a complaint so that you can help me to resolve my amount if possible.

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Comments

Nishudi

from Chennai, Tamil Nadu

Yesterday I received a message and that was a your PI pack @ is due to renewel and give a deactivation number in that message. I don't want to renew a net pack. I try to deactivate but no answer for my deactivation. So, please deactivate the service as early as possible.
My mobile number is [protected].my email Id is [protected]@gmail.com.

Aircel Customer Care's response, Jul 25, 2017

Verified Support

Dear Nishudi,

We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:

Pack value (in Rs):
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Aug 14, 2017

Verified Support

Dear Nishudi,

We would like to inform you that as per your request auto renewal has been stopped from your number on 25-07-2017.

Warm Regards,
Aircel Social Media Team