Aircel — Internet pack not active | |||||
Acknowledge no. - internet pack not active - [protected] (ern[protected]b64r) I had sent message 4 times to aircel telecom company by mail and phone (proof available) as below: First mail on 21/04/16- dear sir/madam This is to inform you that i am not able to active internet data on mobile through *121#. I tried twice daily but message showing as internet pack not active due low balance. but i have sufficient amount for the same. despite regularly contacted with your costumer care no. but till now the said issue is still not resolved. You are requested to look into matter so that i am able to get internet pack. Second mail on 25/04/2016 With referee to your below mail, my mentioned mobile no. is not icr location, i belong to begusarai district bihar. So you are requested to look into matter as urgent basis. As per *121# option, available recharge for my location is rs 28, rs 175 etc for 3g service activation. Third mail on 25/04/16- dear sir/madam My issue is still not resolved. Fourth mail on 24/05/16-dear sir/madam My issue is still not resolved. Was this information helpful? | |||||
Aircel customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
As desired my alternate no. is [protected]
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
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Aircel Social Media Team