Aircel — Loss of recharge money of my mobile

Sahhithi

from Vadodara, Gujarat

Address:

Hyderabad, Andhra Pradesh

Day before yesterday, I have recharged my mobile with 150 Rs. We have not even used up to 15Rs. but we had 0 balance in my mobile...And Iam sure I didnt activate any kind of services.I seriously condemn this. My recharge balance has to be back very soon.. Our family of 4 members use the Aircel network.. Please do maintain faith in you... I hope my problem has to be solved... Please do consider my complaint... Thanks and Regards, An Aircel user.

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Aircel customer support has been notified about the posted complaint.

Jul 13, 2015

Updated by Sahhithi My mobile no. is [protected]. Please do resolve my problem as soon as possible.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Sahhithi,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Sahhithi,

We would like to inform you that we have reviewed your account and found that there is no balance deduction on your account and kindly dial *126*1# to check the balance on your account.

Regards,
Aircel